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Recent posts

TypeTitleAuthorRepliesLast Post
IdeaSpeaking difficult truths: SPIKES rob 08 years 49 weeks ago
IdeaDon't be a Change Agent rob 08 years 49 weeks ago
Ideahelp employees listen rob 08 years 49 weeks ago
weblinkOver 50% people rob 08 years 50 weeks ago
IdeaFair Process rob 08 years 50 weeks ago
Imagehe Tangata model 2 rob 69 years 4 weeks ago
IdeaAnchoring change rob 09 years 21 weeks ago
IdeaService Excellence rob 09 years 23 weeks ago
IdeaEmbed behavioral strategy rob 09 years 24 weeks ago
IdeaPeople and process drive IT implementation success not technology rob 09 years 26 weeks ago
Ideahubris, arrogance and indolence rob 09 years 28 weeks ago
Ideapower of positive thinking rob 09 years 32 weeks ago
Blog entryresistance is survival rob 09 years 35 weeks ago
StoryBuilding airplanes in the sky rob 09 years 38 weeks ago
IdeaDell Services Organizational Change Methodology model rob 09 years 39 weeks ago
IdeaITSM process creates a matrix organisation rob 09 years 41 weeks ago
StoryIf the community is lost then the system isn't worth it's source code rob 09 years 42 weeks ago
IdeaWhat successful transformations share rob 09 years 45 weeks ago
IdeaCummings & Worley's six guidelines for cultural change rob 09 years 46 weeks ago
weblinkMaking the emotional case for change rob 09 years 47 weeks ago
weblinkculture failure rob 010 years 3 weeks ago
Pagetest rob 010 years 4 weeks ago
weblinkProject problems are people problems rob 010 years 6 weeks ago
IdeaSituational Leadership rob 010 years 10 weeks ago
weblinkThe psychology of ITSM rob 010 years 10 weeks ago